Terms of Service

Last updated: September 9, 2025

1. Acceptance of Terms

By accessing and using Twinkle Holdings' services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use our services.

2. Use License

Permission is granted to temporarily access the materials on Twinkle Holdings' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

3. Course Enrollment and Payment

Enrollment

To enroll in our courses, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Payment Terms

  • Course fees must be paid in full before access is granted
  • Payment methods include credit cards and bank transfers
  • All prices are in British Pounds (GBP) and include applicable VAT
  • Prices are subject to change without notice

Refund Policy

We offer a 14-day money-back guarantee from the date of enrollment. Refunds will be processed within 5-7 business days.

4. Course Access and Content

Upon successful enrollment and payment:

  • You will receive access to course materials for the duration specified
  • Course content is for your personal use only
  • You may not share, distribute, or resell course materials
  • We reserve the right to update or modify course content

5. Student Conduct

As a student, you agree to:

  • Conduct yourself professionally in all interactions
  • Respect other students and instructors
  • Not engage in plagiarism or academic dishonesty
  • Not disrupt the learning environment

6. Intellectual Property

All course materials, including but not limited to videos, text, images, and software, are the intellectual property of Twinkle Holdings or our licensors. You may not reproduce, distribute, or create derivative works without express written permission.

7. Limitation of Liability

Twinkle Holdings shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount you paid for the course.

8. Technical Requirements

You are responsible for ensuring your computer and internet connection meet the minimum requirements for accessing our courses. We are not responsible for technical issues on your end.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

10. Termination

We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

11. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notification. Continued use of our services constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Twinkle Holdings

1 Bassett Rd
London W10 6LA
United Kingdom

Email: [email protected]

Phone: +44 203 887 2170