Privacy Policy

1. Information We Collect

At Twinkle Holdings, we collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us for support.

Personal Information

• Name and contact information (email address, phone number, postal address)
• Educational and professional background
• Payment information (processed securely through third-party payment processors)
• Course progress and assessment data

Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage patterns and course interaction data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our educational services
• Process payments and manage your account
• Communicate with you about courses and updates
• Provide customer support
• Analyze usage patterns to enhance learning experiences
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our platform
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing communications
• Request data portability
• Lodge a complaint with supervisory authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie consent tool or your browser settings.

7. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at: